Frequently Asked Questions (FAQs)

1. Q: Are you factory or Trading company?

A:We are professional OEM&ODM factory, warmly welcome your visiting us!

2. Q: How can I get a accurate and nice price?

A: We have rich experience on calculation prices before we get following detail requirements from you: Materials, thickness, logo artwork, order quantity, packaging detail, or even the original samples provided;

3. Q: Could I get sample from your company?

A: Sure. Free sample provided for you. If you need the sample with your customized logo, please provide us the logo artwork in PDF or AI format.

4. Q: How long is the delivery time for the goods I ordered?

A: It depends:

①Small quantity or urgent order, we advise by air express DHL FEDEX,UPS,TNT. Door to door service takes 3-5 working days;

②Medium order quantity or second urgent, we advise by air way shipping. Airport to airport service takes 4-7 working days;

③Massive order like LCL or FCL, we advise by sea way shipping .Seaport to seaport service takes 8-20 days depends on your nearest seaport position.

5. Q: Why should I choice your company, not others?

A: Our company advantages on satisfy with our clients by fast response& well communication sales person, low labor costs on producing, fast delivery and good after sale service. Besides, we can provide our client lists for your reference.



Contact: Heibei Galaxy Industry co., ltd.

Phone: +86-15175168859

Tel: +86-15175168859


Add: NO.7 Changjiang Avenue, Yuhua District,Shijiazhuang City, Hebei Province, China

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